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DELIVERY

Pashmina.com offers free Shipping to over 200 Countries Worldwide !

Timings and costs

Please select your delivery country from the list of countries below and where requested your postcode to view your available delivery options and charges.

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EXPRESS

Delivered in 3-5 working days Free

FREQUENTLY ASKED DELIVERY QUESTIONS

What courier companies do you use?

We currently use FEDEX as our courier and Ecourier for our premium delivery services through out the world.

Do you gift wrap?

Our iconic packaging is perfect if your purchase is a gift, Our Packages symbolises the Luxury, Heritage & Craft that goes into making a Pashmina.

Do I have to pay customs and import charges?

We ship DDP (Delivery Duty Unpaid), thus our prices are not inclusive of local taxes & import duties. Therefore all Import Duties, Charges, local Tax, VAT needs to be born by the customer directly to Fedex for the reciept of the product. We would not be liable for any delays in shipment that may arise due to the same.
 

Do you deliver to PO Box addresses?

No, we do not deliver to PO Box addresses. If you enter a PO Box address in Bahrain, Cyprus, Egypt, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates or Yemen, you will be required to provide a valid telephone number. When your delivery arrives in the relevant country, our courier, FEDEX, will contact you to obtain a physical address for delivery.

Do you deliver to hotels?

Yes, we can deliver to your hotel.

Do I have to sign for delivery?

As Pashmina.com purchases may be delivered to addresses other than the billing address given by the cardholder, for example as with the case of a gift being purchased and addressed to a friend, as a security precaution, an email and a copy of the invoice will be sent to the cardholder's registered email address and home address, and we will require a signature upon delivery for all goods shipped.

Can I track my shipment?

It's easy to track your order by logging in to your account. Alternatively, log on to FEDEX.com and enter the tracking number that was sent to you via email. Or, you can contact Customer Care by Phone, Email, Chat or Support at your account.